Solera Terms and Conditions

Last Updated: March 9, 2026

Acceptance of Terms

Welcome to the website of Solera Senior Living. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access the website. If you do not agree with these Terms and Conditions, you should not use this website.

Use of Website

The content provided on this website is for general informational purposes only and is intended to help individuals learn more about Solera Senior Living communities, services, and offerings. You agree to use the website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their ability to use and enjoy the website. Unauthorized use of this website may give rise to a claim for damages and/or may be considered a violation of applicable laws.

Intellectual Property

All content on this website, including text, images, graphics, logos, design elements, and other materials, is the property of Solera Senior Living or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, transmit, reuse, download, repost, copy, or use any content from this website without prior written permission from Solera Senior Living, except for personal and non-commercial use.

Accuracy of Information

Solera Senior Living strives to ensure that the information provided on this website is accurate and up to date. However, we make no guarantees regarding the completeness, accuracy, reliability, or availability of any content on the website. Information about services, amenities, community offerings, and availability may change without notice.

Third-Party Links

This website may contain links to third-party websites for convenience or informational purposes. These websites are not operated or controlled by Solera Senior Living. We are not responsible for the content, policies, or practices of any third-party websites. Accessing third-party websites through links on our site is done at your own risk.

Communications and SMS Messaging

By submitting your contact information through our website forms or other communication channels, you agree that Solera Senior Living may contact you regarding your inquiry, request for information, tours, or other services related to our communities.

If you provide your mobile phone number and opt in to receive text messages, you consent to receive SMS communications from Solera Senior Living related to appointments, inquiries, tours, and community information. Message frequency may vary, and message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. For assistance, reply HELP or contact us through the contact information listed on our website.

Limitation of Liability

To the fullest extent permitted by law, Solera Senior Living shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your use of this website. This includes, but is not limited to, damages related to loss of data, loss of profits, business interruption, or reliance on information obtained from the website.

Website Availability

Solera Senior Living makes reasonable efforts to ensure that this website operates smoothly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors. We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.

Privacy

Your use of this website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using this website, you acknowledge that you have read and understand our Privacy Policy.

 

Changes to Terms and Conditions

Solera Senior Living may update or revise these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms and Conditions.

 

Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the United States and the applicable state laws in which Solera Senior Living operates, without regard to conflict of law principles.

Contact Information

If you have questions about these Terms and Conditions or about the use of this website, please contact Solera Senior Living through the contact information provided on our website.

 

Solera Senior Living Privacy Policy

Solera Senior Living Privacy Policy

 

Privacy Policy

Last Updated: March 9, 2026

Introduction

At Solera Senior Living, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us online or offline, or otherwise interact with our communities and services. By using our website or providing information to us, you agree to the practices described in this policy.

Information We Collect

Solera Senior Living may collect personal information that you voluntarily provide when you contact us, request information about our communities, schedule a tour, complete a form, subscribe to communications, or otherwise interact with us. The information we collect may include your name, email address, phone number, mailing address, and any other details you choose to provide in your communications with us. In some cases, we may also collect information related to your preferences or interests in our senior living communities and services.

Automatically Collected Information

In addition to information you provide directly, we may automatically collect certain information when you visit our website. This may include your IP address, browser type, device information, pages visited, referring websites, and the date and time of your visit. We may use cookies and similar technologies to help us understand how visitors interact with our website, improve website performance, and enhance the overall user experience. Most web browsers allow you to manage cookie settings if you prefer to limit or disable them.

How We Use Your Information

Solera Senior Living uses the information we collect to respond to your inquiries, provide information about our communities and services, schedule tours or consultations, and communicate with you regarding your interests. We may also use this information to improve our website, better understand visitor needs, develop new services, and send occasional updates or marketing communications related to our communities. You may opt out of marketing communications at any time by following the unsubscribe instructions included in those messages or by contacting us directly.

Sharing of Information

We may share personal information with trusted third-party service providers who help us operate our website, manage communications, perform analytics, or provide other services on our behalf. These service providers are authorized to use your information only as necessary to perform services for us and are expected to maintain appropriate safeguards to protect it. We may also disclose information if required to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, safety, and property of Solera Senior Living, our communities, residents, visitors, or others.

Mobile Information and Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Any mobile phone numbers collected for communication purposes will only be used by Solera Senior Living to respond to inquiries, provide requested information, or communicate about our communities and services.

By providing your mobile phone number and opting in to receive text messages from Solera Senior Living, you consent to receive SMS communications related to your inquiries, tours, appointments, or information about our communities. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us through the contact information listed on our website.

Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect the information we collect, no internet transmission or storage system can be guaranteed to be completely secure.

Children's Privacy

Our website is intended for adults who are seeking information about senior living services for themselves or a loved one. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently received personal information from a child under 13, we will take reasonable steps to delete that information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access to the information we maintain about you, request corrections, or request deletion of certain personal data. If you wish to make such a request, you may contact us using the information provided below.

Changes to This Privacy Policy

Solera Senior Living may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When updates are made, the revised policy will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or about how Solera Senior Living handles personal information, please contact us through the contact information provided on our website.

 

Solera Senior Living SMS Terms of Service

Solera SMS Terms of Service

Last Updated: March 9, 2026

Program Description

Solera Senior Living may offer SMS or text message communications to provide information about our communities, respond to inquiries, confirm appointments or tours, and share updates related to our services. By opting in to receive SMS communications from Solera Senior Living, you agree to receive text messages from us related to these purposes.

Opt-In Consent

By providing your mobile phone number through a website form, inquiry form, tour request, or other communication channel and agreeing to receive messages, you consent to receive SMS text messages from Solera Senior Living. Consent to receive text messages is not a condition of purchasing any services.

Message Frequency

Message frequency may vary depending on your interactions with Solera Senior Living. You may receive messages related to inquiries, follow-ups, tour confirmations, reminders, or other community-related information.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan. Solera Senior Living is not responsible for any charges incurred from your mobile carrier as a result of receiving SMS messages.

Opt-Out Instructions

You may opt out of receiving SMS messages from Solera Senior Living at any time. To stop receiving messages, reply STOP to any message you receive from us. Once you opt out, you will no longer receive SMS communications unless you opt in again.

Help and Support

If you need assistance with SMS communications, reply HELP to any message you receive or contact Solera Senior Living through the contact information listed on our website.

Privacy

Your personal information and mobile phone number will be handled in accordance with our Privacy Policy. Solera Senior Living does not share mobile phone numbers with third parties or affiliates for marketing or promotional purposes.

Changes to SMS Terms

Solera Senior Living reserves the right to modify these SMS Terms of Service at any time. Updates will be posted on this page with a revised effective date. Continued participation in SMS communications after updates indicates your acceptance of the revised terms.